Live Chat Support in Cloud Hosting
In addition to the phone and ticket support, we supply live chat support too. You'll be able to contact us every day, including weekends and holidays, and we will give you more details about the cloud hosting that we supply in case you are not among our customers yet, or about common and billing questions if you already have an account. Although for entirely tech matters you will have to open a ticket to the technical support team, because such matters need more time to be resolved, you can still contact us through the live chat for some technical details. For instance, we will help you set up an e-mail address in your e-mail client or troubleshoot various problems, saving you considerable amount of time. Even when our telephone lines are already off for the day, you will be able to talk to a live person.
Live Chat Support in Semi-dedicated Hosting
We provide you with live chat support as part of our services, therefore any time you have any kind of questions for our semi-dedicated services, you are able to contact our customer care team anytime regardless if you've already obtained your account or not. Generally, the chat service is for pre-sales, billing and basic questions and troubles, still we're able to assist you with many technical questions as well. We will help you choose the optimal plan for your sites in case you do not have an account yet, we can answer any kind of billing questions or issues you have or we can assist you with setting up your new email address on your personal computer or smart phone - all this will be done quickly as our live chat service is accessible all day long, every single day. Whenever you require help, you can talk to an agent and save time and effort.