Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Web Site Control Panel you will find an in–depth Help Center section featuring a variety of help articles and regularly asked questions. They are compiled by our support team of practiced technicians. Simply type in your question and our smart system will offer you the best possible answer.

  • Top quality support service

  • How–To Videos

  • If you prefer to see how a task is performed or how a problem is remedied, instead of just reading about it, examine our selection of how–to video tutorials. They cover a lot of different issues and will help you quickly learn how to work with our Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 customer care service and feature a one–hour ticket response guarantee. Our capable tech support engineers will be online 24x7 and will fix any problem that you might come across within less than sixty minutes after the tech support ticket submission. In most cases, an answer will be given to you in less than twenty minutes.