Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying superior quality support promptly is our main priority, so that we backup each cloud hosting plan with a one hour ticket resolution guarantee. As you share a ticket or send us an e–mail, our user support staff will do their best to offer the most adequate resolution for your problem and to give you help and advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our crew of employees will be on the web for you 24x7x365 to answer to all your queries and to remedy any issue that you might have. You can easily submit a tech support ticket from the Grana web hosting Web Site Control Panel or drop an email anytime. Additionally, on business days, you are able to give us a call or work with the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Grana web hosting has included a substantial knowledge base into the Control Panel to help you obtain very helpful step–by–step guidance at any time. Each area of the Control Panel has its own contextual guide area offering a variety of how–to articles. We have also prepared instructional videos to give you a superior idea of the simplest way to carry out any presented activity.