Service Uptime Guarantee in Cloud Hosting
All our cloud hosting solutions feature a 99.9% service uptime warranty. We are able to achieve that by using a groundbreaking cloud hosting platform where each service (files, e-mails, databases, etc.) has its own set of web servers. We don't run everything on one web server as most providers do, so we have basically got rid of the downtime of any service and even in peak times we can balance the load between web servers for the best achievable performance of your websites. If one web server fails, the other ones inside the cluster will take over to enable uninterrupted work of the Internet sites. To prevent infrastructural problems, our web server facilities use highly effective diesel backup generators and several independent Internet providers as to make sure that site visitors will be able to reach your internet sites no matter what. We also have a group of expert administrators tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
When you obtain a semi-dedicated server package through us, you will enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a hi-tech cloud hosting platform with a load-balancing system that basically eradicates any kind of downtime. The files, e-mails, stats and databases are all managed by their own sets of web servers, so even when there is a problem with one server, your websites will not be affected whatsoever. This enables us to provide a much more stable website hosting service compared to companies that run everything on one machine where a problem with a single service can take the entire web server down. To prevent infrastructure troubles, our data centers use several Internet providers and powerful diesel generators, so whatever happens, the machines will keep operating with no interruptions and your Internet sites will remain working. Any software issues are going to be dealt with at once by our expert group of professionals that keep track of all servers 24/7.
Service Uptime Guarantee in VPS Web Hosting
If you buy a Virtual Private Server from our company, we guarantee that the physical hosting server your account is created on will be functional at least 99.9% of the time. While we can't control what you do with the VPS and what you set up on it, we are going to make sure that the main hosting server is going to work 24/7 with no disruptions. Our facilities have a number of Internet providers as well as backup power generators to ensure the constant work of all web servers accommodated there. If you experience a problem with any virtual server on the physical one, we've got a team of qualified admins to eradicate it in a very timely manner and to to guarantee the other virtual private server accounts on that hosting server won't be affected. We use only new, meticulously tested hardware components for all the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers Hosting
When you acquire a dedicated server from us, we guarantee that it's going to be working no less than 99.9% of the time. To begin with, your hosting server is going to be designed with new and thoroughly tested hardware components and we'll not make any compromises about this. Our data center in downtown Chicago provides powerful diesel backup generators, so even in the case of an electrical outage your web server will still be functional and with numerous redundant Internet providers, your web sites will be accessible if there is any online connectivity issue. In case there is any unpredicted circumstances, we have skilled system administrators which keep track of all web servers all the time and they can respond straight away to resolve the problem in a very timely manner. Last but not least, our web servers have software and hardware firewalls to prevent the excess traffic in the case of a DDoS attack.