1 hour ticket response
We are specialized in delivering a swift and proper response to every customer support ticket posted by a client. Our skilled help desk team members will examine your problem and will offer you the best option. We offer a 1–hour response time guarantee for all tickets. Actually, the average client support ticket response time has proved to be 20 minutes.
A Top–Class Client Support Service
We’ve got a team of web hosting support engineers who are prepared to answer all your queries every time you need assistance. The majority of our help desk support staff members have several years of experience in the cloud hosting business, which means that you can constantly depend on prompt and accurate answers to your concerns.
An Easy–to–Browse Help Center
To help you find a quick hint on how to use a certain service, we have incorporated a really user–friendly Help section in our Web Site Control Panel. You can browse through a large collection of web hosting account administration articles and website administration articles, take a glance at the F.A.Q. library or watch our educational video tutorials.
